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Tech Tips, Tricks & Trivia

by 'Anil' Radhakrishna
An architect's notes, experiments, discoveries and annotated bookmarks.

Search from over a hundred HOW TO articles, Tips and Tricks


Indian BFSI company's RFP for a new website

Indian Banking, Financial services and Insurance (BFSI) websites for customers to carry out online transactions are typically slow and don't bother about best practices, accessibility and user experience. If you have made an online premium payment via the website of Life Insurance Corporation of India, the country's largest insurance company, you will understand what I mean.

I chanced upon a recent RFP (request for proposal) [PDF] issued by LIC Housing Finance, India's largest Housing Finance Company, for a new website. While the features they wish to implement are ambitious, their first eligibility criteria - "The  bidder should have at least designed 1 website/portal for an Indian BFSI company with similar features/capabilities" - is funny and regressive as the current crop of websites in that category aren't best-known for user-friendliness.

Also see: Indian e-commerce sites that levy "convenience" fees or transaction charges on card payments

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