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Tech Tips, Tricks & Trivia

by 'Anil' Radhakrishna
An architect's notes, experiments, discoveries and annotated bookmarks.

Search from over a hundred HOW TO articles, Tips and Tricks

HOW TO change mobile number in your IRCTC.co.in profile

The Indian Railways ticket reservation website, IRCTC.co.in,  is possibly the most used utility site in India that is also the most complained about. It can get hopelessly slow when you need it the most and even fail totally.

The IRCTC (Indian Railway Catering and Tourism Corporation) website keeps introducing new features. Indian Railways lets you show the e-ticket SMS that you get from IRCTC on booking a ticket to the ticket examiner (TTE) instead of a print-out of the e-ticket. This is a great idea to save paper!

However if you've changed your mobile number, you'll have to manually modify the mobile number that is pre-filled for you in the online reservation form based on the number you provided at the time of registration. If you omit this step while you're in hurry to book your ticket, there is no way you will get a text message.

In the Booked Tickets History section, you have a way to re-send yourself an SMS but that will go to mobile number that you originally registered with. So how do you change your mobile number in your Profile information?

As per information from a IRCTC Customer Care executive, you can update your profile just once in a month. The Update Profile link will appear under the User Profile tab after 11 p.m. and before 7 a.m.
click image to enlarge 

Your modified mobile number will be used to send text messages for subsequent bookings and it cannot be used for getting SMS for an e-ticket that is already booked.

Also note that for some reason if you don't get a SMS soon after you reserve a ticket, you can request for it only 3 days before the date of your journey. You can request an SMS for an e-ticket only upto 5 times.

Is there any logic behind the "3 days" & "5 times"? I guess, when you run a monopoly, you can set your own rules that suit your whim.

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Posted by Blogger Rahul Verma | 5/11/2014 07:15:00 AM

there is no update profile link in irctc website    

Posted by Blogger fahad siddiqui | 5/31/2014 10:47:00 AM

yes there is no update profile link in irctc website    

Posted by Blogger Anil | 6/04/2014 07:40:00 AM

The Update Profile link will ONLY appear under the User Profile tab after 11 p.m. and before 7 a.m. I re-checked today and I can confirm that link shows up only between those times. I don't understand the logic behind hiding a link during a specific time. IRCTC can get away with doing whatever it likes! It can insert third-party ads into its pages, hike charges - anything to make money at our expense    

Posted by Blogger francis s pulickal | 6/16/2014 09:06:00 AM

I think their idea is to keep the site not busy during the peak hours.    

Posted by Blogger naveenkarbhari karbhari | 9/12/2015 04:46:00 PM

Its better if irctc make more better web page, and a option to change I'd and password available along with mobile no.    

Posted by Blogger Praveen Mailbox | 12/26/2015 12:06:00 PM

Password rest and any update should be based on the aadhar number and a security question. That helps now it's pain. Ola web is better :(    


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